Clients

Salon CRM and loyalty points for salons and spas in Thailand

Every client, known by heart. Their file fills itself at every visit: habits, preferences, points, next appointment. You greet them by name and you know what they like.

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Search a client
Nina K.Last visit: todayVIP
June J.Last visit: 3 days agoMember
Mark T.First visit: last weekNew
Mai N.Last visit: yesterday
Bank S.Last visit: 2 weeks agoMember
Anna P.Last visit: 1 month ago
Nina K.VIPLINE linked

12

Visits

฿24,500

Spent

380

Points

Next appointmentBalayage · Thu 4 Sep · 14:00
Balayage · today
+120 pts · loyalty
Gold member since March
Notes · Prefers May · green tea

Client file

Everything about each client, without typing

Visits, spending, favourite services, next appointment: it is all there, filled in by itself. You add the little details that make the difference.

  • Visits and spending, recorded automatically
  • Notes and preferences: allergies, favourite stylist, green tea or coffee
  • Next appointment and membership balance at a glance
  • Find anyone in a second, by name or phone

Loyalty

Points that make them come back

Every visit earns points, exchanged for the rewards you choose: a free treatment, a discount, a product. Your best clients become VIPs.

  • Points at every visit, scanned at the counter or earned online
  • Your rewards, your rules
  • VIP status for your best clients
  • Clients see their points in the app, and come back to use them
Loyalty pointsVIP
Nina K.QR scanned at the counter+120 pts
Balance380 pts
Free facialat 500 pts

Messages

Clients write to you in the app

A question about a treatment, an inspiration photo, a late arrival: your clients write to you directly in SeeU. Everything in one place, nothing lost between LINE, Instagram and the phone.

  • Messages and photos, linked to the client file
  • Reply from your phone or computer
  • The conversation turns into a booking in a few taps
  • Private notes and photos on each booking, for your team only
MessagesNina K.
Hi! Is this balayage possible on my hair? 📷
Yes, with 90 min. Shall I book you Saturday 14:00?
Perfect, thank you!
Booking confirmed · Sat 14:00

FAQ

Client files and loyalty points: your questions answered

What is a salon CRM and what does it do?

A CRM is one file per client: visits, spending, favourite services, next appointment, loyalty points and notes. With SeeU the file fills itself from the first booking and at every checkout, so you greet each client by name and know what they like without typing anything.

Do my clients need to create an account?

No. A client file is created from the first booking, online or at the counter, and fills itself from there. Clients who install the SeeU app also see their points, appointments and memberships.

How does the loyalty programme work?

Every visit earns points, scanned at the counter or earned online. Points are exchanged for the rewards you choose: a free treatment, a discount, a product. Your best clients become VIPs, and everyone sees their points in the app, which is what brings them back.

Can I add private notes and photos to a client file?

Yes. Notes on the client file and on each booking, with photos if you want: allergies, formula used, favourite stylist. They are visible to your team only, never to the client.

How does the client chat work?

Clients write to you directly from your SeeU page or in the app: a question about a treatment, an inspiration photo, a late arrival. You reply from your phone or computer, the conversation is linked to the client file, and it turns into a booking in a few taps. A client can write without an account, and needs a SeeU account to send photos.

Can I find a client quickly at the counter?

Yes. Search by name or phone number and the file opens in a second, with the next appointment, membership balance and points at a glance.

How much do client files and loyalty cost?

Client files, direct chat, loyalty points and promo codes are included from ฿990/month + VAT, with a 30-day free trial.

Your next client
is already on SeeU.

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